Shipping policy

Shipping Policy

At AHLĀM, we strive to process and deliver your orders as quickly and efficiently as possible.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times may vary depending on your location:

Domestic Orders: 2–5 business days
International Orders: 7–14 business days

Please note that shipping times are estimates and may vary due to courier delays, customs processing, or unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location.

We may offer free shipping on qualifying orders during promotions or when the minimum order value is met.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment.

Delays

While we do our best to ensure timely delivery, AHLĀM is not responsible for delays caused by:

Courier services
Weather conditions
Customs clearance
Incorrect or incomplete shipping addresses
Other circumstances beyond our control

Incorrect Shipping Information

Please ensure your shipping details are accurate before placing your order. AHLĀM is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of the expected delivery date. Our team will work with the shipping carrier to resolve the issue as quickly as possible.